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altCABS logoaltCABS
  • Home
  • Popular Destinations
    • AIRPORT TRANSFERS
      • Aberdeen city centre
      • Belfast Airport
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      • Bournemouth Airport
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  • Help
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    • Customer Login
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Booking Related Issues:

  • Home
  • Partner Help
  • Booking Related Issues:
  • What happens if I can not cover a job?
  • Price breakdown
  • Price breakdown
  • What happens if a customer comes late or does not turn up?
  • What happens if my driver is late?
Company Dashboard

Setting up profile

  • My Bank details

How to Join altCABS

  • Do I need to pay for the subscription with altCABS?
  • How many vehicles and drivers do I need to have?
  • Is your service only available for Mini-cab Operators in the UK?
  • Do you work with non-Licensed Drivers?
  • How do I recognize your email?
  • Which internet browser shows your website?
  • Operator Licence
  • Which internet browser shows your website?
  • Operator Licence
  • Operator Licence
  • My Availability
  • If the customer wants to amend their booking

Setting up Accounts and Using Features:

  • My Pricing
  • Pickup Charges/Airport Charges
  • Dead Mileage Discount
  • My Availability
  • Customer complaints
  • If the customer calls you to cancel their booking
  • Holiday Uplift

Booking Related Issues:

  • What happens if I can not cover a job?
  • Price breakdown
  • Price breakdown
  • What happens if a customer comes late or does not turn up?
  • What happens if my driver is late?

Airport Bookings

  • How do I become airport approved?
  • Requirements for airport jobs
  • If the flight is Delayed
  • If the flight arrived Early
  • Wrong flight details
  • Can’t see the customer
  • Pickup time is much later than the flight arrival time

How we work

  • What is the Booking Procedure?
  • What happens when my account is active?
  • How will a customer see my company on the website?
  • My account is active but I can’t see my company on altCABS website
  • What kind of jobs will I be getting from altCABS?
  • When will I receive my first job?
  • Complaints

Getting in touch with us:

  • Contact us

Operator Console Help Pages

  • Messages Screen
altCABS

altCABS Ltd is registered in England and Wales. Registered Address: 124 City Road, London, EC1V2NX

Company Number: 13414549

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Destinations
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  • Bedfordshire
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Features
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